Tuesday, September 24, 2019

Apple Invests in Three Wind Farms in China as Part of Renewable Energy Efforts

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Last year, Apple announced the launch of a $300 million Clean Energy Fund in China to connect suppliers with renewable energy sources.


Apple and 10 of its suppliers in China will invest nearly $300 million by 2022 to develop projects totaling one gigawatt of renewable energy. In a press release today, Apple said that includes three wind firms in Hunan and Hubei that will generate approximately one-tenth of that anticipated total.

Each farm is said to generate 48 megawatts of clean energy, supplying a combined 134 megawatts to China's national power grid.

Apple's environmental chief Lisa Jackson:
To see these projects completed and already supplying clean energy to the grid is really exciting. We are proud that suppliers participating in the fund share our commitment to supporting innovative energy solutions, cutting emissions and fighting climate change.
In its press release, Apple also reiterated that 44 of its suppliers in 16 countries have committed to using 100 percent clean energy to power their Apple-specific production. Apple and its suppliers remain on track to generate more than four gigawatts of clean energy worldwide by 2020, the company said.


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How to Speed Up iPhone

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Apple Devices Continue to Earn Highest Customer Satisfaction Score Among PC and Tablet Makers

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Apple's Macs and iPads had the highest customer satisfaction score among PC and tablet makers in 2019, according to new data released today by the American Customer Satisfaction Index.

In the 2019 Household Appliance and Electronics Report, Apple earned an ACSI score of 83, the same score that it had in 2018. Apple's overall satisfaction score was higher than scores from Samsung (81), Amazon (79), HP (78), Acer (77), and others.

In the overall industry rankings, Apple stays on top for a second year with a stable and high ACSI score of 83, and its customers have by far the highest expectations. Despite a 1% downturn, Samsung keeps second place at 81 and no longer ties with Amazon, which falls much further. Amazon tumbles 4% to 79, just a point above the industry average. Among the three leaders, Apple demonstrates an advantage across all aspects of the customer experience, but it still lags both Samsung and Amazon for value.
The ACSI says that Samsung is the "industry leader" when it comes to the desktop segment with Apple in second place, but Apple devices win out when it comes to laptops and tablets, earning it the top overall score.

As with last year, Apple earned best-in-class ratings for everything from device design to features and available apps. Apple, says ACSI, demonstrates an advantage "across all aspects of the customer experience."

When it comes to overall customer satisfaction, desktop PCs, notebooks, and tablets still lag behind overall smartphone satisfaction, but amid larger machines, desktop computers have higher levels of customer satisfaction.


To create its scoring system and compile device scores, the ACSI uses data from interviews with approximately 300,000 customers to analyze customer satisfaction with hundreds of companies across dozens of industries.

Tag: ACSI

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Apple Arcade Appears on Apple TVs Running Latest tvOS 13 Beta

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Apple Arcade on Tuesday began appearing on Apple TVs running the latest tvOS 13 beta GM build, following the official launch of the gaming subscription service last week in tandem with the release of iOS 13.


Beta testers and developers took to Twitter to share the news in the early hours of this morning, although it's still unclear whether the gaming service is rolling out to all Apple set-top boxes running the Golden Master candidate, or just those in certain locations.

As the image below demonstrates, Apple Arcade on Apple TV features a native interface optimized for television screens, and currently sports a 'Try it Free' button promoting the service's one-month free trial available to everyone.

Games on Apple Arcade are supported by Made for iPhone game controllers along with PS4 and Xbox controllers, and Apple has built controller support into tvOS 13, so users won't need to rely on the Apple Remote to get playing.

The service's launch on tvOS is also hotly anticipated because Apple Arcade supports multiple platforms, so you'll be able to start a game on, say, your iPhone, and then swap over to Apple TV without losing your place.


When Apple Arcade first became available, there were just over 50 games available, but more titles have already been rolling out. Apple says that new Apple Arcade titles will be coming out on a weekly basis, with at least 100 games in the works.

Apple Arcade is priced at $4.99 per month, and allows up to six family members to access games through Apple's Family Sharing feature. It's currently only available on iPhone, but will officially roll out to iPad and Apple TV when the public releases of iPadOS and tvOS 13 arrive on September 24. A Mac launch is likely to arrive in October. For more information, check out our dedicated Apple Arcade guide.

Related Roundups: Apple TV, tvOS 12, tvOS 13
Buyer's Guide: Apple TV (Don't Buy)

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Apple Music Launches 'Lyrics to Live By' Video Series to Promote New Real-Time Lyrics Feature

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Apple Music has gained a new video page called "Lyrics to Live By" featuring interviews with popular artists, following the launch of its time-synced lyrics feature last week (via Billboard).


Part of iOS 13, which was released last week, real-time lyrics lets Apple Music listeners view song lyrics in a karaoke-style while songs are playing, and the new dedicated page serves to showcase the new feature.

According to the page's description, "Lyrics to Live By" is intended to "celebrate this new frontier in the listening experience."
"Whether it's today's biggest artists telling the personal stories behind the indelible lines that double as invaluable life advice, or robust playlists showcasing the sharpest lyricists in the history of music, you'll have a whole new appreciation for that your favorite artists are saying, not just how they're saying it."
The page also includes a "Modern Masters" playlist series with songbooks from a variety of artists, including Jack Antonoff, Benny Blanco, Brody Brown, J Kash, Bonnie McKee, Julia Michaels, Victoria Monet, Ed Sheeran, Sia, Chris Stapleton, Starrah and Ryan Tedder.

Lastly, further down the page there's a section called "Songwriting Gods and Goddesses" highlighting selections from Apple Music's "Essentials" playlists.

Related Roundups: iOS 13, iPadOS

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Hollywood Mac Pro Workstations Hit by Mysterious AVID Issue

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Variety reports this morning of a possible computer virus attack or critical software failure affecting Mac Pro workstations across Los Angeles.

According to social media chatter, Hollywood Film and TV editors discovered late on Monday that "trashcan" Mac Pros running older versions of macOS and AVID's Media Composer software were refusing to reboot after shutting down.

The root cause of the issue remains unknown, but online speculation is surfacing a few possibilities, including a virus specifically targeting post-production Macs in the Hollywood area.

Others have suggested an issue with AVID's iLok activation dongle, or perhaps a conflict with the software and a recent system update – possibly related to Apple's Safari browser – that is corrupting data.

Affected users are being advised to try booting in single-user mode and disabling Wi-Fi so that they can back up, while non-affected AVID users have been told not to shut down their Macs so they can also deactivate Wi-Fi and any other networks until a solution is found.


Several companies are said to have been affected by the issue. Neither AVID nor Apple have responded to requests for comment. This is a developing story that will be updated as soon as we learn more.

Related Roundup: Mac Pro
Tag: Avid
Buyer's Guide: Mac Pro (Don't Buy)

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