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Thursday, March 26, 2020
Apple Says MacBook Air With Retina Display Can Exhibit Anti-Reflective Coating Issues, Unclear if Eligible for Free Repairs
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Apple this week acknowledged that MacBook Air models with Retina displays can exhibit anti-reflective coating issues, as indicated in a memo shared with Apple Authorized Service Providers and obtained by MacRumors.
"Retina displays on some MacBook, MacBook Air, and MacBook Pro computers can exhibit anti-reflective (AR) coating issues," the memo states.
Apple's internal service documentation for this issue previously only mentioned MacBook Pro and discontinued 12-inch MacBook models with Retina displays, but the MacBook Air is now mentioned in at least two places. Apple added a Retina display to the MacBook Air in October 2018 and all models of the notebook have featured once since.
Apple has a free repair program for the anti-reflective coating issue in place internally, but it has yet to add any MacBook Air models to its list of eligible models, despite mentioning it elsewhere in the documentation. However, with Apple at least acknowledging that the MacBook Air can exhibit the issue, customers may have a valid argument for at least a free in-warranty repair.
The eligibility list remains the same as in December 2019 for now:
Apple began the repair program in October 2015 after some MacBook and MacBook Pro users experienced an issue with the anti-reflective coating wearing off or delaminating on Retina displays. Apple has never posted the repair program to its website, opting instead to handle the matter more quietly. For that reason, your mileage may vary.
Over the years, the issue led to an online petition with nearly 5,000 signatures, a Facebook group with over 17,000 members, and complaints across the Apple Support Communities, Reddit, and our own MacRumors forums. A so-called "Staingate" website was set up to share photos of affected Mac notebooks.
Apple Stores outside of China and many Apple Authorized Service Providers are closed right now, but customers can visit support.apple.com for service and support.
This article, "Apple Says MacBook Air With Retina Display Can Exhibit Anti-Reflective Coating Issues, Unclear if Eligible for Free Repairs" first appeared on MacRumors.com
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from MacRumors: Mac News and Rumors - All Stories https://ift.tt/2ybggcl
Apple this week acknowledged that MacBook Air models with Retina displays can exhibit anti-reflective coating issues, as indicated in a memo shared with Apple Authorized Service Providers and obtained by MacRumors.
"Retina displays on some MacBook, MacBook Air, and MacBook Pro computers can exhibit anti-reflective (AR) coating issues," the memo states.
Apple's internal service documentation for this issue previously only mentioned MacBook Pro and discontinued 12-inch MacBook models with Retina displays, but the MacBook Air is now mentioned in at least two places. Apple added a Retina display to the MacBook Air in October 2018 and all models of the notebook have featured once since.
Apple has a free repair program for the anti-reflective coating issue in place internally, but it has yet to add any MacBook Air models to its list of eligible models, despite mentioning it elsewhere in the documentation. However, with Apple at least acknowledging that the MacBook Air can exhibit the issue, customers may have a valid argument for at least a free in-warranty repair.
The eligibility list remains the same as in December 2019 for now:
- MacBook Pro (13-inch, Early 2015)
- MacBook Pro (15-inch, Mid 2015)
- MacBook Pro (13-inch, 2016)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (13-inch, 2017)
- MacBook Pro (15-inch, 2017)
- MacBook (12-inch, Early 2015)
- MacBook (12-inch, Early 2016)
- MacBook (12-inch, Early 2017)
Apple began the repair program in October 2015 after some MacBook and MacBook Pro users experienced an issue with the anti-reflective coating wearing off or delaminating on Retina displays. Apple has never posted the repair program to its website, opting instead to handle the matter more quietly. For that reason, your mileage may vary.
Over the years, the issue led to an online petition with nearly 5,000 signatures, a Facebook group with over 17,000 members, and complaints across the Apple Support Communities, Reddit, and our own MacRumors forums. A so-called "Staingate" website was set up to share photos of affected Mac notebooks.
Apple Stores outside of China and many Apple Authorized Service Providers are closed right now, but customers can visit support.apple.com for service and support.
Related Roundup: MacBook Air
Buyer's Guide: MacBook Air (Buy Now)
This article, "Apple Says MacBook Air With Retina Display Can Exhibit Anti-Reflective Coating Issues, Unclear if Eligible for Free Repairs" first appeared on MacRumors.com
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The Core i5 HP Chromebook 15 w/keypad is $139 off while they last
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ASUS Chromebook Flip C436 Unboxing [VIDEO]
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Deals: Save on Refurbished Models of the 2018 MacBook Air and MacBook Pro Today Only (From $719.99)
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Woot is back today with new discounts on refurbished MacBook Air and MacBook Pro models from 2018. This sale will last until tonight at 12 a.m. CT.
Note: MacRumors is an affiliate partner with Woot. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.
To start, you'll find a refurbished 2018 13-inch MacBook Air with a 128GB SSD for $719.99, while a model with increased storage of 256GB is on sale for $819.99.
These MacBook Air models originally began at a price of $1,199. On Woot, you'll get a one year Woot warranty with purchase, and the company notes that these computers come in generic white boxes.
For MacBook Pro, you can get the 2018 13-inch MacBook Pro with a 256GB SSD at $979.99, or a 512GB SSD for $1,079.99. Woot is also selling a 2018 15-inch MacBook Pro with a 256GB SSD at $1,489.99, and both of these come with a one year Woot warranty.
While refurbished MacBooks are great for deep discounts, we also continuously track sales on Apple's newest computers in our Best MacBook Deals guide.
This article, "Deals: Save on Refurbished Models of the 2018 MacBook Air and MacBook Pro Today Only (From $719.99)" first appeared on MacRumors.com
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from MacRumors: Mac News and Rumors - All Stories https://ift.tt/2wDPEjM
Woot is back today with new discounts on refurbished MacBook Air and MacBook Pro models from 2018. This sale will last until tonight at 12 a.m. CT.
Note: MacRumors is an affiliate partner with Woot. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.To start, you'll find a refurbished 2018 13-inch MacBook Air with a 128GB SSD for $719.99, while a model with increased storage of 256GB is on sale for $819.99.
These MacBook Air models originally began at a price of $1,199. On Woot, you'll get a one year Woot warranty with purchase, and the company notes that these computers come in generic white boxes.
For MacBook Pro, you can get the 2018 13-inch MacBook Pro with a 256GB SSD at $979.99, or a 512GB SSD for $1,079.99. Woot is also selling a 2018 15-inch MacBook Pro with a 256GB SSD at $1,489.99, and both of these come with a one year Woot warranty.
While refurbished MacBooks are great for deep discounts, we also continuously track sales on Apple's newest computers in our Best MacBook Deals guide.
Related Roundup: Apple Deals
This article, "Deals: Save on Refurbished Models of the 2018 MacBook Air and MacBook Pro Today Only (From $719.99)" first appeared on MacRumors.com
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Apple Testing AR/VR Headset With HTC Vive-Like Controller, Crosswalk Bowling Game, and More
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Apple has expressed a profound interest in augmented reality in recent years, making a major push into the space with frameworks like ARKit and RealityKit, creative tools like Reality Composer and Reality Converter, and hardware like the LiDAR Scanner on the new iPad Pro and likely some iPhone 12 models.
Multiple reports have indicated that Apple also plans to release a combination AR/VR headset by 2021 or 2022, and MacRumors has uncovered significant evidence of this project in a leaked build of iOS 14 that has been circulating.
MacRumors has obtained a photo of what appears to be a generic looking controller for an AR/VR headset, with a very similar design as the controller for the HTC Vive headset, released in 2016. Back in 2017, Bloomberg's Mark Gurman reported that Apple engineers were using HTC Vive hardware for internal testing purposes.
Given the basic design of the controller, we suspect that it is for internal testing purposes only. Apple's consumer-facing controller would likely be much more polished.
Earlier this month, it was reported that iOS 14 contains a new augmented reality app codenamed "Gobi," and we believe that Apple is using this app along with QR codes to test augmented reality experiences on its AR/VR headset. There are QR codes that trigger experiences related to the Apple Watch, Mac Pro, Apple Store, Starbucks, and a movie poster.
One particularly interesting augmented reality experience that Apple is testing is a "crosswalk bowling game," which we believe may allow Apple engineers to roll a virtual bowling ball across the crosswalk to knock down virtual bowling pins on the other side of the street while waiting for the pedestrian light to change from stop to go.
This crosswalk boarding game can only be triggered at an intersection near an Apple office known as "Mathilda 3" at 555 N Mathilda Ave in Sunnyvale, California, which may be one of the locations that Apple is developing its AR/VR headset. This office is located roughly five miles from the company's Apple Park headquarters in nearby Cupertino.
All of this suggests that Apple remains deeply invested in its AR/VR headset project, although development may have slowed as of late due to the ongoing pandemic that has forced many Apple engineers to work from home for now.
This article, "Apple Testing AR/VR Headset With HTC Vive-Like Controller, Crosswalk Bowling Game, and More" first appeared on MacRumors.com
Discuss this article in our forums
from MacRumors: Mac News and Rumors - All Stories https://ift.tt/2UEa18h
Apple has expressed a profound interest in augmented reality in recent years, making a major push into the space with frameworks like ARKit and RealityKit, creative tools like Reality Composer and Reality Converter, and hardware like the LiDAR Scanner on the new iPad Pro and likely some iPhone 12 models.
Multiple reports have indicated that Apple also plans to release a combination AR/VR headset by 2021 or 2022, and MacRumors has uncovered significant evidence of this project in a leaked build of iOS 14 that has been circulating.
MacRumors has obtained a photo of what appears to be a generic looking controller for an AR/VR headset, with a very similar design as the controller for the HTC Vive headset, released in 2016. Back in 2017, Bloomberg's Mark Gurman reported that Apple engineers were using HTC Vive hardware for internal testing purposes.
Given the basic design of the controller, we suspect that it is for internal testing purposes only. Apple's consumer-facing controller would likely be much more polished.
Earlier this month, it was reported that iOS 14 contains a new augmented reality app codenamed "Gobi," and we believe that Apple is using this app along with QR codes to test augmented reality experiences on its AR/VR headset. There are QR codes that trigger experiences related to the Apple Watch, Mac Pro, Apple Store, Starbucks, and a movie poster.
One particularly interesting augmented reality experience that Apple is testing is a "crosswalk bowling game," which we believe may allow Apple engineers to roll a virtual bowling ball across the crosswalk to knock down virtual bowling pins on the other side of the street while waiting for the pedestrian light to change from stop to go.
This crosswalk boarding game can only be triggered at an intersection near an Apple office known as "Mathilda 3" at 555 N Mathilda Ave in Sunnyvale, California, which may be one of the locations that Apple is developing its AR/VR headset. This office is located roughly five miles from the company's Apple Park headquarters in nearby Cupertino.
All of this suggests that Apple remains deeply invested in its AR/VR headset project, although development may have slowed as of late due to the ongoing pandemic that has forced many Apple engineers to work from home for now.
Related Roundup: Apple Glasses
This article, "Apple Testing AR/VR Headset With HTC Vive-Like Controller, Crosswalk Bowling Game, and More" first appeared on MacRumors.com
Discuss this article in our forums
from MacRumors: Mac News and Rumors - All Stories https://ift.tt/2UEa18h
Apple may delay iPhone 12 launch 'until 2021'
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Company having internal discussions about postponing release of its first 5G iPhone by a matter of months; will make decision in May
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Company having internal discussions about postponing release of its first 5G iPhone by a matter of months; will make decision in May
from Latest iPhone Articles from Macworld UK https://ift.tt/2vTQAQI
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