Thursday, February 21, 2019

Some Apple Music Users Unable to Load 'For You' Tab in iTunes Recently: 'An Error Occurred'

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Over the past few weeks, a handful of users have reported receiving the message "an error occurred" when attempting to load the "For You" tab in iTunes, which provides personalized recommendations for Apple Music. When clicking the "OK" button to reload, affected users are instead redirected to the "Browse" tab.


MacRumors has been able to reproduce this issue in iTunes version 12.9.2.5 on macOS Mojave version 10.14.3, although based on comments across the MacRumors forums and Apple Support Communities, the error message does not appear to be limited to specific versions of iTunes or macOS or any other parameters.

Many users are able to access the "For You" tab as usual, but others have been seeing this error message persist since early February. Affected users are still able to access "For You" on an iPhone, iPad, or other device with Apple Music.

While some affected users can temporarily access the "For You" tab in iTunes after signing out and back in to their Apple ID account, the error message eventually returns. On our affected machine, nothing we have done has restored access to the tab, including force quitting iTunes and restarting the Mac.

All in all, this is a minor issue, but hopefully one that is addressed soon. We reached out to Apple to see if it is aware of the issue, but we have yet to hear back. One affected user claimed that Apple has engineers working on a fix.


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Apple Pay Promo Offers $5 Off Two or More Fandango Movie Tickets Ahead of The Oscars

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The latest Apple Pay promotion offers you the chance to get $5 off movie tickets with Fandango. To see the discount, you'll have to purchase two or more tickets within a single transaction using the Fandango app or on the Fandango website.

During the checkout process, enter the code APPLEGOLD and use Apple Pay to complete your order. This will take $5 off your movie tickets, and you have until February 24 to use the promo code.


The new promo is launching a few days ahead of the 91st Academy Awards ceremony on Sunday, February 24, so it should be perfect for anyone looking to catch up with a few of the Oscar nominees before the event at the end of the weekend. Head to Fandango.com to browse movie times and use the promo code before it expires.

Apple debuted a similar promotion for the Oscars last year, and continuously celebrates major events and holidays with themed Apple Pay promos.

Note: MacRumors is an affiliate partner with Fandango. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.


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Apple and Goldman Sachs Expected to Launch Credit Card Later This Year With Unique Features in Wallet App

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Apple and investment bank Goldman Sachs plan to launch a joint credit card later this year, according to The Wall Street Journal.


The report claims the card will be rolled out to Apple employees for internal testing in the next few weeks and officially launch later this year. The card would be accessible through the Wallet app on iPhone, potentially with unique features for setting spending goals, tracking rewards, and managing balances.
Executives have discussed borrowing visual cues from Apple's fitness-tracking app, where "rings" close as users hit daily exercise targets, and sending users notifications about their spending habits. There also could be notifications based on analysis of cardholders' spending patterns, alerting them for example if they paid more than usual for groceries one week.
The card will be issued by Goldman Sachs and use Mastercard's payment network, according to the report. The card is said to offer around two percent cashback on most purchases and potentially more on Apple products and services.

Apple has tweaked the Wallet app's interface in the iOS 12.2 beta, potentially foreshadowing the credit card's arrival.

Wallet app in iOS 12.2 beta on left, previous version on right

The Wall Street Journal first reported on these plans last year, noting that the Goldman Sachs card could replace the Barclaycard Visa with Apple Rewards currently issued in the United States. Apple is expected to collect a higher percentage of fees from the Goldman Sachs card, boosting its service revenue.


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Google Maps on iOS Gains 'Follow' Button So You Can Keep Track of Events and Offers From Local Businesses

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Google Maps this week updated its iOS app with a new "Follow" feature, letting you keep track of events and news from your favorite local restaurants, bakeries, or bars. You can follow a location by searching for it in Google Maps on iOS, and then tapping "Follow" under the hours of operation.


After you follow a business, all of their updates then appear in the new "For You" tab of Google Maps. In this area, you can keep track of all the notable updates and promotions offered by the various companies you follow in the app.

This is a feature that has been on Google Maps for Android since last fall, and is now just rolling out to Apple device owners. It works in conjunction with Google's revamped My Business app, which also launched last fall, allowing businesses to post updates to their profiles on Google in the same fashion as a Facebook post or Tweet [Direct Link].

Because of this, many users can now turn to Google Maps as a sort of alternative to keeping up with their favorite local spots, if they've turned away from Facebook in recent months. These posts on Google Maps can include notifications about upcoming events, special offers for customers, menu updates, and more.

The Follow button in Google Maps is rolling out to all iOS users starting this week.


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Apple Says European Developers Have Earned Over $25 Billion From App Store

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Apple Music vice president Oliver Schusser spoke with German blog Macerkopf this week, revealing that European developers have now earned over $25 billion from the App Store since its inception in 2008.


Schusser also noted that customers have downloaded and streamed over 50 billion episodes of 650,000 active shows on Apple Podcasts.

Apple provided MacRumors with Schusser's full remarks in English:
Our services division which includes the content stores, Apple Pay and iCloud storage is on target to be a $40 billion business annually. In January we announced developer earnings on the App Store have reached $120 billion. Payments to European developers have just passed $25 billion. Apple Music now has 50 million paid users around the world since launching just under 4 years ago. We're the the #1 music streaming service in the US and the leading music service globally on iPhone. Our customers love the amazing content, whether it's through playlists, Radio, Beats 1, or suggestions in For You. Apple Music was the first place to hear great new music from Nicki Minaj, The Weeknd and Frank Ocean to name a few last year. Beats 1 also hosts exclusive and popular artist-led shows from Drake, Nicki Minaj, Ezra Koenig, Lars Ulrich and Elton John. The final update I'd like to share today is around podcasting where our customers have downloaded and streamed over 50 billion episodes of 650,000 active shows on Apple Podcasts.
Other figures mentioned in the statement were previously known, including that developers have earned over $120 billion globally since the App Store launched and that Apple Music has over 50 million paying subscribers.

(Thanks, Andre!)


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Gartner: iPhone Sales Suffered Worst Quarterly Decline for Three Years Over 2018 Holiday Period

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Apple recorded its biggest decline in iPhone sales for almost three years over the holiday quarter, according to new market research data by Gartner.


Apple sold 64 million iPhones in the fourth quarter of 2018, down from 73 million in Q4 2017. Those numbers followed a pattern of declining smartphone sales globally in Q4 2018, with growth of just 0.1 percent over the period and 408.4 million units shipped.

Despite retaining its second place position with 15.8 per cent market share behind market leader Samsung (17.3 per cent), Apple bared the brunt of the decline, seeing its 18 percent global market share in Q4 2017 reduced to 16 percent in Q4 2018.


The analyst firm said iPhone sales were hit hardest in Greater China, where it found Apple's market share dropped to 8.8 percent in Q4, down from 14.6 percent in Q4 2017. Samsung also recorded a smaller market share over the holiday period year on year, recording 17 percent, down from 18 percent in 2017.

Third-placed Huawei closed the gap on Apple by selling 60 million phones in Q4 2018, up from 44 million in Q4 2017, expanding its share from 10.8 percent in Q4 2017 to 14.8 percent. Oppo, in fourth, registered 7.6 percent, up from 7.3 percent in Q4 2017, while Xiaomi took a 6.8 percent share, down slightly from 6.9 percent the previous holiday quarter.
"Demand for entry-level and midprice smartphones remained strong across markets, but demand for high-end smartphones continued to slow in the fourth quarter of 2018," said Anshul Gupta, senior research director at Gartner. "Slowing incremental innovation at the high end, coupled with price increases, deterred replacement decisions for high-end smartphones."

For 2018 as a whole, global smartphone sales grew by 1.2 percent year on year, with 1.6 billion units shipped. Market leader Samsung saw a 1.9 percent decline in share and Apple lost 0.6 percent over the previous year, but Huawei, Xiaomi and Oppo all saw overall gains of 3.2 percent, 2.1 percent, and 0.3 percent, respectively.

According to Gartner, Chinese brands actually boosted their overall sales thanks to broad appeal in emerging markets like China and India, while the worst declines of the year took place in North America and mature Asia/Pacific market regions.

Apple recorded its worst quarterly performance since the first quarter of 2016, according to Gartner, who put the company's declines down to buyers delaying upgrades and compelling alternatives from Chinese vendors.
"Apple has to deal not only with buyers delaying upgrades as they wait for more innovative smartphones, but it also continues to face compelling high-price and midprice smartphone alternatives from Chinese vendors. Both these challenges limit Apple’s unit sales growth prospects," said Gupta.

Last month, Apple issued a rare warning that revenue for the quarter would come in at least $5 billion below the company's original guidance, with Apple pointing to a number of factors including the later launch of the iPhone XR, general weakness in China, and fewer upgrades as customers took advantage of Apple's reduced pricing on battery replacements in 2018 to extend the lives of their current phones.

Apple later posted revenue of $84.31 billion and net quarterly profit of $19.965 billion, compared to revenue of $88.3 billion and net quarterly profit of $20.1 billion, in the year-ago quarter. However, even with the earnings warning, the quarter was the second-best in Apple's history in terms of overall revenue and profit, trailing only the first fiscal quarter of 2018.

Apple CEO Tim Cook recently said that the company is "rethinking" iPhone prices outside of the United States and may lower prices to boost sales. Apple has already started lowering the price of the iPhone for third-party distributors in China, and price cuts could also be introduced in other areas like India and Brazil, where the iPhone is prohibitively expensive and has seen stalled growth due to high pricing.

Tag: Gartner

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Apple Falls From 1st to 17th Spot in 'World's Most Innovative Company' Rankings

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Fast Company today published its annual rankings of the 50 most innovative companies in the world, with Apple dropping from 2018's top spot to 17th place this year.

According to the rankings, the most innovative company for 2019 is Chinese tech firm Meituan Dianping, which "expedites the booking and delivery of services such as food, hotel stays, and movie tickets." In 2018, the platform facilitated $33.8 billion transaction for more than 350 million people in 2,800 cities.


Other companies in the top five include Singapore-based ride-hailing company Grab, NBA, The Walt Disney Company, and women's fishing e-commerce service Stitch Fix. Square, Oatly, Twitch, Shopify, and Alibaba Group also filled positions higher than Apple, whose in-house processor achievements in 2018 were highlighted:
Apple's most impressive new product of 2018 wasn't a phone or a tablet, but a chip: the A12 Bionic. Debuting in last fall's iPhones, it's the industry's first processor based on a seven-nanometer manufacturing process. The A12's 6.9 billion transistors deliver dramatically faster performance, lower power consumption, and more raw muscle for intensive applications.
Last year Apple was given first place for its 2017 accomplishments, which included the iPhone X, the Apple Watch Series 3, ARKit, and its work to improve medical care with CareKit and ResearchKit. The year previous it was ranked the number four most valuable company.

To create these rankings, Fast Company says that more than three dozen editors, reporters, and contributors surveyed thousands of companies to identify the most notable innovations of the year and trace their impact on businesses, industries, and the larger culture.

In addition to a master list, Fast Company publishes a breakdown of most innovative companies by sector. Apple topped the list in the "Consumer Electronics" category, beating out companies like Google, Microsoft, and Dell.


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